Terms of Service
Terms and conditions
of the business company Antarex s.r.o. in the provision of services
via the website www.driver-work.com
I. Introductory Provisions and Definitions
- These General Terms and Conditions (hereinafter referred to as the “GTC”) govern the legal relations between the company Antarex s.r.o., with its registered office at Osadná street no. 2, 831 03 Bratislava – local part Nové Mesto, Company no.: 52 614 760, registered in the Commercial Register of the District Court of Bratislava I, Section: Sro, File no. 140533/B, Tax no.: 2121095735 VAT no.: SK2121095735 (hereinafter the “Provider”) and any person, who is a Customer of the services offered by the Provider.
- Contact to the Provider is: E-mail: info@driver-work.com, Telephone no.: 0904 543 216.
- The Provider of the services listed in these GTC is the Provider defined in point 1 of this Article of GTC.
- The Provider is also the operator of the website www.driver-work.com (hereinafter the “Website”).
- The Customer is any natural person, who is interested in the services offered by the Provider and who has accepted the Provider’s price offer.
- Consumer means a natural person who, when concluding a contract according to these GTC, does not act within the scope of his/her business activity.
- The Customer, who is a consumer, may use the services provided by the Provider exclusively as a natural person, who is interested in finding work through the Website or is interested in being offered work by other persons using the Provider’s services (hereinafter the “Customer – Driver”).
- The Customer, who is not a consumer, may use the services provided by the Provider exclusively as a legal entity or a natural person – entrepreneur who is interested in finding an employee or who is interested in finding an employee for another person (hereinafter the “Customer – Employer”).
- Services means the services offered by the Provider via the website www.driver-wrok.com.
- Contract means a contract for the provision of services (hereinafter the “Contract”), the content of which is the provision of services selected by the Customer.
- The competent authority conducting supervision over lawfulness in the field of the consumer protection is:
Inspectorate of the Slovak Trade Inspection with registered office in Bratislava for the Bratislava Region
Bajkalskástreet no. 21 / A
P.O. BOX no. 5
820 07 Bratislava
Tel. no.: 02/58 27 21 72, 02/58 27 21 04
Fax no.: 02/58 27 21 70
E-mail: ba@soi.sk
Complaint form: https://www.soi.sk/sk/Podavanie-podnetov-staznosti-navrhov-a-ziadosti/Podajte-podnet.soi
- In case of any complaints or suggestions, the Customer may address them directly to the Provider, while we recommend the Customer to use the Provider’s e-mail address: info@driver-work.com to send complaints and suggestions to the Provider. Any complaint will be assessed and processed within 10 working days in accordance with the law of the Slovak Republic. The Provider informs the consumer about its handling in the same form as the consumer delivered the complaint or suggestion to the Provider.
II. Service order – Contract conclusion
- In the event that the Customer is interested in using the services provided by the Provider, either as the Customer – Driver or the Customer – Employer, it expresses its interest by creating and sending an order for services through the website www.driver-work.com. Completion and sending of the order shall be considered a draft Contract. Within the order, the Customer shall also choose which service, to what extent, for what period and for what price, he/she is interested.
- Acceptance of the order of services by the Provider, and thus the conclusion of the Contract, occurs on the basis of an electronic confirmation of acceptance of the order by the Provider sent after receipt of the order.
- The services provided by the Provider may be ordered and used exclusively by a person, who is registered on the Website and has a user account created on the Website.
- The Contract shall be concluded for a definite period of time, upon the Customer’s discretion.
- The Contract may also be discharged by agreement of the Contracting Parties or by withdrawal therefrom.
- More detailed information regarding individual services, their properties and prices for a specific service are available on the website www.driver-work.com and are notified to the Customer before sending the order, and thus before concluding the Contract.
- When registering on the Provider’s website and using the Provider’s services, the Customer shall be obliged to state all information and data truthfully.
III. Price for services and payment conditions
- The Provider shall provide the Customer – Driver with services for a fee or free of charge, depending on the Customer’s choice made when ordering the service – i.e. depending on which service the Customer has expressed interest in and which service is the Contract subject-matter, while the price of a specific service as well as the content of the service and the duration of the Contract shall be stated both on the Provider’ website and in the order form. The price for services shall also include VAT in the amount stipulated by law. The amount of the price for the service is thus known to the Customer before the order is sent and before the Contract is concluded.
- The Provider provides the Customer – Employer with services exclusively for a fee, depending on the Customer’s choice made when ordering the service – i.e. depending on which service the Customer has expressed interest in and which service is the subject-matter of the Contract, while the price of a specific service as well as the content of the service and the duration of the Contract shall be stated both on the Provider’s website and in the order form. The price for services also includes VAT in the amount stipulated by law. The amount of the price for the service is thus known to the Customer before the order is sent and before Contract is concluded.
- The price of individual services is listed separately for each service offered by the Provider and is final. No additional fees are charged to the price for the service (with the exception of VAT in the amount stipulated by law), neither for payment nor for transport, given that the Contract subject-matter is the provision of the service and the transport does not take place.
- The stated price is valid at the moment the order is created and sent by the Customer.
IV. Provision of services for Customers – Drivers
- The Provider shall provide the Customer – Driver, with services to the extent and under the conditions, depending on which service the Customer has expressed interest when concluding the Contract, and thus depending on which service is the Contract subject-matter.
- More detailed information concerning individual services offered by the Provider, prices for services, their duration and other properties of services, including the rights and obligations of the Contracting Parties, are available on the Provider’s website and in the order form and are known to the Customer before the order form is sent and before the Contract is concluded.
- In the event that the Contract subject-matter is an unpaid service, the Customer has the right to publish his/her CV on the Provider’s website.
- In the event that the Contract subject-matter is a paid service, the Customer has the right to use its entire content as stated in the order form and on the Website (especially he/she has the right to publish his/her CV, exchange messages with other Customers, whether drivers or employers, as well as to respond to job offers from other Customers using the Provider’s services, who publish job offers on the Provider’s website and contribute to the forum located on the Website).
- The services referred to in this Article shall be provided by the Provider to the Customer during the period chosen by the Customer when sending the order.
- The Provider shall provide the service to the agreed extent, at the agreed time and under the agreed conditions.
- In order for the Customer to be able to use the services offered by the Provider, he/she must have an Internet connection and an up-to-date version of one of the Internet browsers.
- The Provider may decide to provide the same discount on the price for the ordered services to all Customers who order any of the services in the specified period in the Provider or to provide all Customers free of charge for a certain period of time. These facts (the amount of the discount and the time of providing the discount, or information about the free provision of services and the time of such free provision of services, as well as the definition of services to which the discount / free provision applies) shall be notified by the Customer in the order form before it is sent. After the end of the specified period, the current “non-share” price of services shall be valid for the Customer, which will also be notified to the Customer within the order form, in addition to the share price or information that the service is provided free of charge for a certain period.
IV. Provision of services for Customers – Employers
- The Provider shall provide the Customer – Employer with services to the extent and under the conditions depending on which service the Customer has expressed interest when concluding the contract, and thus depending on which service is the Contract subject-matter.
- More detailed information concerning individual services offered by the Provider, prices for services, their duration and other properties of services, including the rights and obligations of the Contracting Parties, are available on the Provider’s website and in the order form and are known to the Customer before the order form is sent and before the Contract is concluded.
- The Services referred to in this Article shall be provided by the Provider to the Customer during the period chosen by the Customer when sending the order.
- The Provider shall provide the service to the agreed extent, at the agreed time and under the agreed conditions.
- In order for the Customer to be able to use the services offered by the Provider, he/she must have an Internet connection and an up-to-date version of one of the internet browsers.
- The Customer – Employer shall be entitled to publish on the Website only such job offers, which:
- are in accordance with the legal order of the Slovak Republic;
- are not contrary to good morals;
- do not contain false or misleading information;
- do not make recruitment or participation in an interview conditional on the payment of any handling or other fee;
- not related to the search for employees for the job position: driver;
- contain advertising for the products or services of other persons;
- damage the good name of the Provider or third parties.
- The Provider shall be entitled not to publish or delete the job offer published by the Customer – Employer, which would be even in partial conflict with the point 6 hereof.
- The Provider may decide to provide the same discount on the price for the ordered services to all Customers who order any of the services in the specified period in the Provider or to provide all Customers free of charge for a certain period of time. These facts (the amount of the discount and the time of providing the discount, or information about the free provision of services and the time of such free provision of services, as well as the definition of services to which the discount / free provision applies) will be notified by the Customer in the order form before it is sent. After the end of the specified period, the current “non-share” price of services will be valid for the Customer, which will also be notified to the Customer within the order form, in addition to the share price or information that the service is provided free of charge for a certain period.
- To the extent that the Customer – Employer will have access to the Customer – Driver personal data, which they publish in their CVs published on the website www.driver-work.com, the Customer – Employer declares that it will protect this personal data from not being disclosed to a third party, that it has a documentation and protection system in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 May 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC; undertakes to comply with this Regulation. By registering and creating a user account, the Customer – Employer confirms the facts stated in this point.
V. Payment of the price for services
- In the case of Customers – Drivers, it is possible to pay for specific services offered by the Provider in one of the following methods:
- Payment by card through a payment gateway – charged in the amount of EUR …………
- Payment via Paypal – charged in the amount of EUR …………
- In the case of Customers – Employers, it is possible to pay for specific services offered by the Provider in any of the following methods:
- Payment by card through a payment gateway – charged in the amount of EUR …………
- Payment via Paypal – charged in the amount of EUR …………
- Payment by non-cash transfer or deposit to the Provider’s account, based on the invoice issued by the Provider – is not charged
VII. Withdrawal of the Customer – Driver (consumer) from the Contract without giving a reason
- The Consumer shall be entitled to withdraw from the Contract concluded with the Provider without giving a reason within 14 calendar days from the day the Contract was concluded.
- If the Consumer wants to exercise this right, he/she shall be obliged to notify the Provider of the withdrawal from the Contract no later than the last day of the specified period or to hand over this withdrawal for postal transport no later than the last day of the period to the Provider’s address, which is: Antarex s.r.o., Osadná street no. 2, 831 03 Bratislava – local part Nové Mesto.
- Withdrawal from the Contract may be applied to the Provider in paper form or in the form of a record on another durable medium (e.g. e-mail). The application of withdrawal from the Contract can also be done through the Contract Withdrawal Form, which is provided to the Customer before the conclusion of the Contract. The consumer shall be entitled to withdraw from the Contract also orally, in particular by a clearly formulated statement of the consumer expressing his/her willingness to withdraw from the Contract. We recommend the consumer to state the date of ordering the services, the service he/she is withdrawing from, the name and surname, and the address when withdrawing from the Contract.
- By withdrawing from the Contract, the Contracting Parties shall be obliged to return the services provided to each other.
- You can use the withdrawal form, which is available to the Customer, before concluding the Contract.
- As the Contract subject-matter is the provision of services, in case of withdrawal from the Contract, the Customer does not send any product to the Provider – due to the above fact, the Customer shall have no costs in connection with returning the product to the Provider.
- The Provider shall return to the consumer the performance paid for the service, as well as all payments received from the consumer under or in connection with the Contract, within 14 days from the date of delivery of the notice of withdrawal. If the consumer withdraws from the Contract for services and before the start of the provision of services he/she has given his/her explicit consent to the start of the provision of the service according to the Sec. 4 (6) of the Act No 102/2014 Coll., the consumer shall be obliged to pay the Provider only the price for the performance actually provided by the date of delivery of the notice of withdrawal from the Contract. The price for the performance actually provided shall be calculated in proportion to the total price agreed in the Contract. If the total price agreed in the Contract is overstated, the price for the performance actually provided shall be calculated on the basis of the market price of the performance provided.
- The Provider shall inform the consumer that in accordance with the Sec. 7 (6) of the Act no. 102/2014 Coll., the consumer shall not be entitled to withdraw from the Contract, if the Contract subject-matter is the provision of the service, if its provision began with the express consent of the consumer and the consumer declared that he/she was duly informed that by expressing this consent loses the right to withdraw from the Contract after the full provision of the service and if the full provision of the service has taken place.
VIII. Alternative dispute resolution
- In the event that the Customer, who is a consumer, is not satisfied with the manner in which the Provider handled his/her complaint or believes that the Provider has violated his/her rights, he/she has the right to contact the Provider with a request for remedy. If the Provider responds to the Customer’s request pursuant to the previous sentence in a negative manner or does not respond to such a request within 30 days from the date of its sending by the Customer, the Customer shall have the right to submit a proposal to initiate alternative dispute resolution according to the Sec. 12 of the Act No 391/2015 Coll. on Alternative Resolution of Consumer Disputes, to alter and to amend some other acts. The relevant subject for alternative resolution of consumer disputes with the Provider is the Slovak Trade Inspection or other relevant authorized legal entity entered in the list of subjects for alternative dispute resolution maintained by the Ministry of Economy of the Slovak Republic (the list is available at http://www.mhsr.sk/; the Customer may use the online dispute resolution platform available at http://ec.europa.eu/ to submit a proposal for an alternative dispute resolution for his/her consumer dispute. All other information regarding the alternative resolution of disputes between the Provider and the Customer – the consumer arising from the Contract as a consumer contract or related to the Contract as a consumer contract is listed on the website of the Ministry of Economy of the Slovak Republic www.mhsr.sk and in the Act No 391/2015 Coll. on Alternative Resolution of Consumer Disputes, to alter and to amend some other acts.
IX. Final provisions
- In addition to the general provisions of the Act No 40/1964 coll. the Civil Code, as amended, the contractual relationships (as well as other legal relations that may result from the contractual relationship) with natural persons who do not act within the line of their business when concluding a contract under these GTC, apply also special regulations, especially the Act No 102/2014 Coll. on Consumer Protection in the Sale of Goods, or provision of services on the basis of a contract concluded at a distance or a contract concluded outside the premises of the seller and the Act No. 250/2007 Coll. on Consumer Protection.
- Provisions of the Act No 513/1991 Coll., the Commercial Code, as amended, apply to the contractual relationships (as well as other legal relations that may result from the contractual relationship) with legal entities, or with natural persons – entrepreneurs.
- An integral part of these General Terms and Conditions is the Return Policy, which is published on the Provider’s website.
- These General Terms and Conditions shall enter into force and effect upon the publication thereof on the Provider’s website on ……………………..